Office - No. M - 09

Said Building Al Raffa st, Bur Dubai

+971 50 162 4675

24/7 Customer Support

Mon - Sat 8:00 - 20:00

Online store always open

    About GOGT

    Keeping Dubai printing since 2010.

    We’re a Bur Dubai-based team of printer specialists obsessed with one thing: making sure your office never stops because of a printer. 15+ years in, 600+ clients later, that mission hasn’t changed.

    15+
    Years in Dubai
    600+
    Happy clients

    Our Story

    Printer Repair Services (3)
    From a single van to all of Dubai

    Built on trust, speed and zero excuses.

    GOGT Trading L.L.C. started in 2010 with one van, one toolbox, and a belief that printer service in Dubai shouldn’t mean waiting three days for a callback. We grew the old-fashioned way, one happy customer at a time.

    Today, our certified technicians service offices in Business Bay, DIFC, Al Quoz, JLT, Downtown, Dubai Internet City, and across the entire Dubai. We repair every major brand and supply both genuine and quality compatible cartridges, backed by a 07-day warranty on every job.

    Bur Dubai HQ Certified Technicians UAE-wide delivery

    Our Mission

    To make printer service in the UAE fast, fair and frustration-free, so businesses can focus on what they actually do, not on a jammed tray.

    Our Vision

    To be the most trusted name in printer repair and consumables across the Duabi, known for honesty, speed and lifetime customer relationships.

    What We Stand For

    Reliability

    When we commit to a same-day fix, we show up, every single time.

    Honesty

    Transparent pricing. No upsells, no hidden fees, ever.

    Quality

    Quaility parts and rigorously tested compatible cartridges only.

    People-first

    Our customers stay with us for 10+ years. That's not an accident.

    A Note from the Founder

    Founder
    Khurram Aziz

    "When I started GOGT in 2010, I was the only person, driving across Dubai in one van, fixing one printer at a time. What hasn't changed in 15 years is the rule we run on: " if a printer can be repaired honestly, we repair it. If it can't, we say simply No."

    "Most of our clients today are people who were tired of vendors that vanished after the invoice. We're still answering their calls, sometimes ten years later. That's the only metric I really care about."

    — Khurram Aziz, Founder & CEO

    Real Client Stories

    Names are kept private, the problems, fixes and outcomes are exactly as they happened.

    Law Firm — DIFC
    Problem

    Two HP LaserJet Enterprise units jamming 4–5 times a day. Previous vendor had replaced rollers twice in 3 months with no improvement.

    What we did

    Root cause was a worn separation pad assembly and a humidity-warped paper stock the office had switched to. We replaced the pads, recommended a different paper weight, and serviced the pickup tyres.

    Outcome

    Zero jams in 07 days. Firm signed an AMC the same month.

    Logistics SME — Jebel Ali
    Problem

    Label printers in the warehouse failing weekly. Dust getting into the print heads, AWB labels coming out blank during shipment cut-off.

    What we did

    Deep-cleaned all 6 units, installed dust covers, and switched the team to compatible cartridges with sealed reservoirs. Set up a 6-week preventive cleaning visit.

    Outcome

    No missed dispatches for 8 months. Print costs down 32%.

    Clinic — Jumeirah
    Problem

    Canon multifunction quoted as 'beyond repair' by another technician. Patient records were stuck on the device and a replacement quote was AED 8,500.

    What we did

    Diagnosed a failed fuser unit, not a dead board. Replaced the fuser, recovered the spooled documents, calibrated colour for prescription printing.

    Outcome

    Clinic saved AED 7,000+. Same printer still running 2 years later.

    Our Promises to Every Client

    Same-day response

    Calls before 2 PM get an on-site visit the same day across most of Dubai, no exceptions for AMC clients.

    Written quote first

    You see the price, parts and labour in writing before any work begins. What we quote is what you pay.

    07-day repair warranty

    If the same fault returns within 07 days, we fix it again at no charge. Including parts.

    Genuine & tested parts

    OEM where it matters, rigorously tested compatible where it saves you money. Never the cheap-and-cheerful kind.

    One technician, your account

    The same engineer handles your fleet wherever possible, they learn the quirks, the visit gets faster.

    Follow-up after major work

    A short call a week after a big repair to confirm it's holding. Most vendors skip this. We don't.

    Certifications & Industry Authority

    Brand-trained technicians

    Manufacturer training programmes for HP, Canon, Epson, Brother, Kyocera, Xerox & Ricoh.

    Trade licence — Dubai DED

    Licensed Dubai trading entity since 2010, in good standing with the Department of Economic Development.

    Responsible cartridge handling

    Used cartridges collected and routed to certified UAE recyclers, not sent to landfill.

    ISO-aligned workflows

    Documented service procedures, parts traceability and audit trails on every AMC engagement.

    By the Numbers

    15+
    Years serving Dubai
    600+
    Businesses served
    5,000+
    Repairs completed
    80%
    AMC renewal rate
    <2 hrs
    Avg response time
    9
    Brands fully supported
    50+
    Dubai areas covered
    07 days
    Repair warranty

    Why Dubai Keeps Calling Us Back

  1. 15+ years serving Dubai businesses since 2010
  2. Certified technicians for HP, Canon, Epson, Brother, Kyocera, Xerox, Ricoh & more
  3. Genuine & rigorously tested compatible cartridges
  4. Transparent pricing — no hidden fees, ever
  5. 07-day warranty on every repair
  6. Same-day service across the entire UAE
  7. Our Journey

  8. 2010

    GOGT Trading is founded

    Started as a one-van printer repair service in Bur Dubai.

  9. 2014

    Launched cartridge supply

    Added compatible & genuine toner supply across the UAE.

  10. 2018

    100+ AMC clients

    Crossed 100 active Annual Maintenance Contracts.

  11. 2022

    New service workshop

    Opened a dedicated repair workshop in Bur Dubai.

  12. 2025

    600+ businesses served

    Trusted by hundreds of offices, clinics, schools and homes.

  13. Our Commitments to You

    We will never recommend a repair you don't need.
    We will quote in writing before starting any work.
    We will tell you when a printer is genuinely beyond repair.
    We will use parts that match OEM specifications.
    We will explain what failed, in plain language.
    We will honour our 07-day repair warranty without arguments.
    We will send the same technician where possible.
    We will follow up after every major service visit.
    Loved by Dubai’s offices, clinics and schools.

    "GOGT is on speed dial. Fast response, fair pricing, and our HP printers haven't missed a day in two years."

    Ahmed R.
    Office Manager, DIFC

    "Compatible cartridges that work flawlessly. Saved us 40% on printing costs without compromise."

    Priya S.
    Admin, Business Bay

    "Their AMC contract is the best decision we made. One call and a technician is on-site within hours."

    Mohammed K.
    IT Lead, Al Quoz

    Ready to stop fighting with your printer?

    Get a free quote in minutes, no callbacks from sales reps, just an honest answer.